Close
Use of these services implies full and unconditional acceptance and validity of any and all of the General Terms and Conditions and/or Conditions – which are deemed to be automatically incorporated into your contract with San Carlo Suite Torino, without the need for your written transcript thereof – included in the latest version of these General Terms and Conditions and/or Conditions.
2. USE OF PRE-BOOKING AND ONLINE RESERVATION SERVICES.
2.1. Pre-Booking Services
Online Pre-Booking services are purely informational, and their sole purpose is to offer users the opportunity to check room availability in the hotel or city of their interest. WITHIN 24 HOURS, THE USER WILL RECEIVE AN E-MAIL CONFIRMATION OF THE RESERVATION, WHICH WILL THEREFORE BE BINDING ONLY AFTER ACCEPTANCE BY SAN CARLO SUITE TORINO, THROUGH ITS CONFIRMATION BY E-MAIL AND SUBSEQUENT PAYMENT BY THE USER. The user should check the booking confirmation and report any errors immediately and in writing to San Carlo Suite Torino.
2.2. Online Reservation Services
a. The purpose of Online Reservation Services is to book a room at San Carlo Suite Torino. Use of these services presupposes full and unconditional acceptance and validity of all individual general terms and/or conditions, which shall be deemed to be automatically incorporated into the agreement signed with San Carlo Suite Torino without the need for their written transcription herein, including the most current version of these terms and/or conditions.
b. Contract Procedure: When you use this service, you will receive an email confirmation that includes confirmation that the customer’s purchase order is undergoing the confirmation process. If the user is already a customer, once the amount related to the Reservation has been paid, he or she will receive a confirmation e-mail that will serve as proof of the reservation. The name of the cardholder must match the name of the guest staying at the facility. When checking in, you will be asked for the credit card used to make the reservation to verify the details. The cardholder must be present at the time of check-in.
c. Guarantee: The reservation is confirmed and guaranteed for the whole night by credit card. If the customer does not show up, without prior notification, the cost of the night will be charged (including VAT and tax). The hotel reserves the right to verify the validity of the card prior to the guest’s arrival at the hotel by making a pre-authorization or charging a certain amount, which will never exceed the equivalent of the first night’s stay of the reservation. In both cases, such transactions will be reversed on the same day. The re-credit or refund period depends solely on the card issuer, so the hotel has no responsibility for any delays in this regard. By way of clarification, a pre-authorization temporarily holds or “freezes” a specific amount in the customer’s bank account in order to verify the validity of the card and/or the existence of funds. In the event that the above transactions result in a negative outcome, the credit card will be considered invalid. This may result in automatic cancellation of the reservation.
d. Termination of agreement or cancellation of a reservation. The credit card is only a guarantee. A cancellation of the reservation by the user will not imply charges for early cancellation, provided this is done within the specified deadline based on the day of arrival. Once this limit is exceeded, San Carlo Suite Torino will charge a cancellation fee as compensation, equal to the price of the night (including VAT and taxes).
e. SAN CARLO SUITE TORINO CANCELLATION PENALTIES: There is no credit card charge if cancellation takes place within 48 hours before the day of arrival at the hotel (hotel local time). If the customer does not show up, without prior notification, 100% of the total reservation cost will be charged.
These clauses do not apply to reservations with NON-CANCELABLE rates. In this case, 100% of the total cost of the reservation will be charged as NON-CANCELABLE fares do not qualify for any refund.
f. Juvenile regulations.
Minors, under the age of 18, staying at the hotel must be accompanied by their parents, teachers or other duly authorized adults. Hotel staff may request documentation to identify adults such as parents/teachers as authorized persons.
g. Rates per room and per night
Rates are valid only in writing and only for the period indicated. The San Carlo Suite Torino reserves the right to change these prices without notice where justifiable reasons exist.
Reservation-related fees are specified during the reservation process.
h. Prices shown at the time of booking include VAT (or equivalent tax) at the current rate.
Should the tax rate change during the period between the date of reservation and the date of service delivery, resulting in a price difference, depending on the tax regulation, the rate applied to the final price will correspond to the rate applicable at the time of service delivery or accrual, even if the rate at the time of service delivery results in an increase in the final price from that communicated to the customer at the time of reservation.
2.3. The user agrees to use the services in accordance with the Law, decency, respectability and public order, as well as the provisions of these General Terms and/or Conditions. Accordingly, you have an obligation to refrain from using such services with purposes and effects that are unlawful and/or contrary to what is set forth in these General Terms and Conditions, in a manner that may be detrimental to the rights and/or interests of third parties or that may in any way harm San Carlo Suite Torino and/or its image or services.
2.4 For greater agility and in the interest of its users, Il San Carlo Suite Torino may unilaterally change the services provided or the operational or technical conditions as well as the conditions of use of the services at any time without prior notice. Likewise, users, in order to improve the service and establish optimal quality levels can make suggestions for changes they consider useful by contacting the page managers via the following e-mail address: sancarlosuitetorino@gmail.com
The customer, following the reservation, without objection, agrees to a withdrawal of €500.00 as a security deposit and/or compensation for damages made by the customer at the facility.
Detailed feedback will be provided for any damages of higher amounts.
What are cookies?
Cookies are small text files that are saved on your computer when you visit certain websites.
For the www.sancarlosuitetorino.it website and its sub-domains we use cookies, asking for your consent where applicable law or regulations require it, to facilitate navigation and personalize information directed to you. We also use similar systems to collect information about users, such as IP address, type of browser and operating system used and/or web pages visited by a user, for statistical or security purposes.
Please be advised that if you decide to disable or reject cookies some parts of www.sancarlosuitetorino.it and related sub-domains may be inaccessible or may not function properly.
Therefore, for a facilitated and complete use of this site it would be advisable for the user to configure their browser to accept the receipt of such cookies
Cookies are not harmful to your computer, tablet, or smartphone. In the cookies generated by www.sancarlosuitetorino.it , no personally identifiable information is stored, only encrypted information.
Types of cookies
The website www.sancarlosuitetorino.it and its sub-domains use the following cookies:
Technical cookies
These cookies are essential to allow you to navigate the site and use its features. Without cookies, it is possible that some features may not be accessible or may not work properly.
Strictly necessary cookies are used to store an identifier to uniquely identify you from other users in order to provide you with consistent and accurate service.
Performance cookie
These cookies can be ours or partners, session or persistent. Their use is limited to site performance and improvement. These cookies do not collect information that can identify you. All information collected by these cookies is aggregated anonymously and is used only to improve the functionality of the site.
Functional cookies
Cookies usually result from a user action, but they can also be implemented in the provision of a service, not explicitly requested, but offered to the user. They can also be used to avoid reoffer to a specific user an already proposed service. In addition, these cookies allow the site to track user choices. The information collected by these cookies is anonymous and cannot track user behavior on other sites.
Third-party marketing cookies
These cookies are used by partners of www.sancarlosuitetorino.it in order to serve our advertisements when you visit other sites, showing for example the latest products you have viewed on the site. These cookies can also be used to show you products that you might be interested in or similar to those you have previously viewed. The use of these cookies does not imply the processing of personal data, but may allow connection to the browser installed on your computer or other devices used while browsing.
How to disable cookies
Data protection regulations provide that the user can disable cookies already administered (“opt-out”). The opt-out is provided for the so-called. “technical cookies” (art.122 of the Privacy Code),as well as for cookies that are not among the “technical cookies” previously accepted (“opt in”) by the user.
How to disable cookies in various browsers:
Internet Explorer
To open Internet Explorer, click the Start button. In the search box type Internet Explorer and then in the list of results click Internet Explorer.
Click the Tools button and then click Internet Options.
Click the Privacy tab and under Settings move the slider up to block all cookies or down to allow all cookies and then click OK.
Blocking cookies may prevent some Web pages from displaying properly.
Firefox
To set Firefox to block cookies from all websites:
Click the menu button and select Options.
Select the Privacy panel.
Under History settings select the option use custom settings.
Remove the checkmark from Accept cookies from sites.
Click OK to close the options window.
Google Chrome
Select the Chrome menu icon.
Select Settings.
At the bottom of the page, select Show advanced settings.
In the “Privacy” section, select Content Settings.
Select Prevent sites from setting data.
Select End.
By virtue of this distinction, you may proceed to disable and/or delete cookies (“opt-out”) through the relevant settings of your browser and to disable and/or delete individual non-“technical” cookies administered by third parties by accessing the website operated by the European Interactive Digital Advertising Alliance (EDAA) at www.youronlinechoices.eu.
List of Cookies
List of all cookies used on the site, who is the third party owner of the cookies, what category they belong to, how long they are saved and what function they have
__utma*, Google, Performance, duration: forever. This cookie contains information about: when the user first visited the site, when was the last visit, and how many times the user visited the site.
__utmb*, Google, Performance, duration: until end of session. This cookie stores when the user has loaded the site. In combination with the __utmc cookie this cookie can give information about the duration of the user’s visit.
__utmc*, Google, Performance, duration: 30 minutes. This cookie contains the information about when the user leaves the site. In combination with the __utmb cookie this cookie gives information about the duration of the visit.
__utmk*, Google, Performance, duration: forever. Contains a value for all listed UTM cookies.
__utmv*, Google, Performance, duration: forever. This cookie is for individual content and is used for user-defined analysis.
__utmx*, Google, Performance, duration: 2 years. It contains the Google Website Optimizer values.
__utmz*, Google, Performance, duration: 6 months. It contains information about which site the user visited before arriving at the site in question. There may also be saved information about the search engine and search words used or where the IP address is recorded.
__utmt*, Google, Performance, duration: 10 minutes. Used to keep track of the type of request made (whether event, transaction, item or custom variable. If there is no information it is a page view).
_ga, Google, Performance, duration: 2 years. used to differentiate users
_gid, Google, Performance, duration: 24 hours. used to differentiate users
_gat, Google, Performance, duration: 10 minutes. used to create objects for the Tracker
_gac_, Google, Performance, duration: 90 days. Contains information related to the user campaign. If you have linked your Google Analytics and AdWords accounts, the conversion tags on the AdWords website will read this cookie unless you turn it off.
1P_JAR, Google/Youtube, technical, duration: 1 month. This cookie is used to support Google’s advertising services
AID, Google, Performance, duration: 2 years. Google also uses cookies called “AID”, “DSID” and “TAID” which are used to arrange the link between your activities performed on different devices if you have first logged in with your Google Account on another device. This is to synchronize the ads you see on different devices and quantify any conversion events. These types of cookies can be set under the domain names google.com/ads, google.com/ads/measurement, or googleadsservices.com.
APISID, Google, Performance, duration: 2 years. Google uses cookies such as PREF, NID or SID, to tailor and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
CONSENT, Google/Youtube, technical, duration: 20 years. This cookie is used to support Google’s advertising services
DSID, Google, Performance, duration: 2 Jahre. This doubleclick.net cookie is used by Google to adjust and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
HSID, Google, Performance, duration: 2 years. Google uses cookies called “SID” and “HSID” containing digitally signed and encrypted records for a user’s Google Account ID and their most recent login date. The combination of these two cookies allows us to block many types of attacks, for example, attempts to steal the contents of forms you complete on web pages.
IDE, Google, Performance, duration: 2 Jahre. This doubleclick.net cookie is used by Google to adjust and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
NID, Google, Performance, duration: 6 months. Google uses cookies such as PREF, NID or SID, to tailor and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
PREF, Google/Youtube, Performance, duration: 6 months. Google uses cookies such as PREF, NID or SID, to tailor and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
SAPISID, Google, Performance, duration: 2 years. Google uses cookies such as PREF, NID or SID, to tailor and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
SID, Google, Performance, duration: 6 months. Google uses cookies such as PREF, NID or SID, to tailor and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
SSID, Google, Performance, duration: 2 years. Google uses cookies such as PREF, NID or SID, to tailor and personalize ads in Google products, such as Google search. Using cookies, Google identifies, for example, your most current search queries, your previous interactions with commercial ads, or your search results and visits to a commercial operator’s website. In this way, you are offered personalized advertising on Google.
GPS, Google, Performance, duration: 24 hours. Registers a unique ID on mobile devices to enable tracking based on GPS geographic location.
YSC, Youtube, Performance, duration: 24 hours. Records a unique ID for statistics related to which YouTube videos were viewed by the user.
_fbp, Facebook, Performance, duration: 24 hours. Used by Facebook to provide a variety of advertising products such as real-time bidding from third-party advertisers.
fr, Facebook, Performance, duration: 3 months. Used by Facebook to provide a variety of advertising products such as real-time bidding from third-party advertisers.
Third parties are autonomous owners and please refer to their disclosures, below is the list of third parties:
FACEBOOK for more information see www.facebook.com/policy.php
GOOGLE/YOUTUBE for more information see www.google.com/policies/technologies/ads
